Frequently Asked Questions

A well-established recommendation suggests taking into account one cubic inch of available space per every pound representing the deceased person's weight. This means that in cases where your cherished loved one weighed roughly about 150 pounds before...

Yes, we can. We offer urns in all shapes and sizes, but with the use of our 3D...

In The Light Urns offers hundreds of urns in almost any size or style imaginable. We have brass, marble, glass, wood, ceramic, ...

The four main sizes are companion urn, adult urn, child urn, and keepsake urn, not including our cremation Jewelry.

Your options for biodegradable urns are dissolving urns, scattering urns, and environmentally friendly cremation urns. All of our biodegradable and eco-friendly urns are designed to meet the requirements for water or land burial as well as scattering...

We offer a 365-day return policy, from the date of sale. If your urn arrives and you decide it is not right for your needs, you may return it. We will refund the purchase price of the item minus a 15% restocking fee. Refunds may take up to two weeks...

A tracking number is sent as soon as your item is shipped. For time-critical delivery, please email sale@inthelighturns.com and we will...

Standard & Express Shipping Policies All orders placed in the United States can receive free shipping. Engraving does not delay the order...

Yes, we now offer delivery to many different countries. The shipping fees vary, as will the delivery time. You can rest assured that we will get your order to you as quickly as possible.

No, it will not. Since our expert engravers are in-house, we cut delays for a completed engraving.

Shared Urns Shared urns are smaller than an adult-sized urn. They are useful for families who want different...

Brass urns are a popular choice for burial, but so is ...

Urn Vaults are an extra container to protect the urn from damage. Many cemeteries require that urns be buried in...

Yes, you can. When you browse our line of cremation urns, look for the specific capacity of each individual urn. We are happy to talk with you about your ideas for the cremation urn. This way we can recommend options that are large enough for your...

First, plan to fill the piece of jewelry over your bag of ashes in case of spillage. You will
receive both a funnel and adhesive with the piece of jewelry you purchased, keep them
at the ready. Take note of the type of closure, ...

First, you should contact the administrators of the cemetery your loved one will be buried in. They will talk you through their policies on burying urns. The requirements depend on where the urn will be buried and the type of urn. They may also have ...

As a general rule, you are allowed to take cremated remains with you on an airplane. However, you must consider airline regulations, ...

Scattering ashes comes with a number of legal guidelines that you must follow to avoid problems with authorities. Whether you plan to scatter the ashes on public or private property, land or water. For more information about this subject , check out...

The Transportation Security Administration (TSA) policy is to never open an urn under any circumstances. As a result, you need to follow TSA rules for urns you intend to take on a plane. Give yourself plenty of time to go through security in case you...

Some people wish to have their remains taken to a home out of the country, or scattered in foreign locations. There are specific rules for international transportation of ashes by plane or shipping. Look up your destination country's laws and learn more...